You need to have lessons purchased before making a reservation.

Option 1: Make a purchase directly in our online store. After that you can make reservations from the booking calendar.

Option 2: Make a payment at the studio using Debit or Credit Card, or Cash (card payments are preferred).

Option 3: Make a payment using employee benefits (Smartum, Epassi, Edenred, Tyky and Virike). These payments can be made directly from the services' own mobile applications, or as a voucher/card payment at the studio. Please contact us after any remote payments, in order to activate your purchase!

Class sets of 3 and 5 are valid for 3 months from the date of purchase. Class sets of 10 are valid for 5 months from the date of purchase. One-time payment is valid for 1 month from the date of purchase.

Terms can vary on special offers and campaigns.

1. When booking a course or class, the customer commits to these service conditions by Pilates Power House Helsinki Oy.

2. You can make reservations by making a purchase in our online store and booking a class or course from our online booking system, or email. Note, that new clients need to register for beginner course or introductory private lessons before joining other groups.

3. Absences from fixed courses (beginner course) are not compensated in case of cancellation. The entire course is refunded only in case of illness against a doctor's certificate, or the course place can be moved to another time.

4. Cancellations for weekly classes must be made no later than 24 hours before the class starts. Cancellations must be made through the online booking system. In cases of illness, a pre-paid class can be returned only against a sick leave certificate, without exception.

5. The pre-paid classes are personal and each participant must have their own account. Pre-paid classes cannot be transferred to another person. The pre-paid classes are specific to the type of class originally purchases, and cannot be used to pay other type of classes.

6. If the customer does not have a pre-paid class and does not show up to the reserved class, they will receive an invoice for the non-cancelled class they booked. This term also applies, if the customer attends a class without payment either in advance, or done at the studio cashier. An invoicing surcharge of 5 euros is added to the invoice.

7. Ticket validity periods:

Class sets of 3 and 5 are valid for three months from the date of purchase. Class sets of 10 are valid for five months from the date of purchase. Tickets must be used within the validity period without exception. If the customer has paid for a course fee, this fee applies to the course the customer is enrolled in.

I

Store coats, bags, phones and other extra items in the downstairs dressing rooms or in the lobby locker. The less stuff you carry in the room, the easier and safer it is for you and others to move around the space.

II

Always have a training towel with you and, for your own safety, wear anti-slip socks during class. If you forget socks or a towel, you can buy them in the studio shop.

III

The class starts when the instructor starts the lesson. You should not start your own practice before this. The duration of the class is a maximum of 55 minutes, this includes cleaning the equipment.

IV

Be prepared to change the starting place or device if necessary. The instructors monitor the overall situation of the classes and may sometimes ask you to start somewhere else.

V

Give training peace to others. Let’s chat in the lobby before / after class.

VI

Clean your equipment immediately after use, thus freeing it up for other trainees:

• Wipe the surfaces with a damp paper towel (avoid spraying the springs).

• Make sure the headrest and footrest of the Reformer are up, the handles and other things are in their right places, and be sure to close all the springs.

• Also make sure with other devices that the springs and other parts are at the basic settings.

VII

For safety, put the training towel and your programme under the device or on the side next to the wall. Leave space for instructors walk around the device during class.

VIII

Family members are welcome to wait in the lobby during training. The studio space is dedicated to the use of practitioners only. If necessary, book activities for the children to enjoy during class, and advise them of suitable places to sit.

IX

Pilates makes you flexible, so let's be flexible together. By following this etiquette, we make practice even better for everyone.

X

Thank yourself for a good workout!